Westbourne Motors - Motoring Assistance  
   UK Control Centre - 0870 224 1073 Email: support@westbournemotors.co.uk Westbourne Motors for all your motoring needs   
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Give your feedback to Westbourne Motors

We try really hard to give customer satisfaction; value for money and a friendly personal service and would love to know your opinion good or bad.

Please help us improve, by giving us your opinion of our service. We really value customers comments, as they help us to refine our systems and keep Quality at the forefront of our agenda. We are continually seeking to improve and always aim to get it right first time.

We value your opinion…

We strive for excellence and take customers feedback seriously.

We take positive remedial action to maintain the quality of our service. It would help us identify problem areas if you could please take a few seconds to complete our questionnaires.

Name Email
Contact Number Post Address
Registration Number  
Please select one of the three buttons below to provide your Feedback.
Roadside Motoring Assistance Workshop Services Car Sales.
Roadside Motoring Assistance
Were we
Outstanding
Better than Expected
As Expected
Worse than Expected
If you contacted us direct:
Did we answer quickly
How reassuring were we
How relevant was our advice
How good was our advice
Comments please
Roadside Service: Were you happy with:
Our attendance time Yes No
Time taken to complete the task Yes No
Comments please
         
Were we
Outstanding
Better than Expected
As Expected
Worse than Expected
How would you rate the mechanic/driver?
Appearance
Friendliness
Knowledge
Helpfulness
The clarity of his explanations
Taking control of the situation.
Comments please
Workshop Services
 
Outstanding
Better than Expected
As Expected
Worse than Expected
How was our response when you
booked your car in
Was the date we offered you
How was our reception service on arrival
How would you rate the standard of our work
The length of time taken to complete the work
Keeping you informed of progress
Was everything you requested carried out or if not a valid explanation given
Comments please
Car Sales
 
Outstanding
Better than Expected
As Expected
Worse than Expected
If you contacted us by phone
was our response
If you contacted us by phone
was our advice
How would you rate the sales person
Friendliness
Knowledge
Helpfulness
The clarity of his explanations
Comments please
   
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